Live Chat Support - Instant, Personalized Assistance at Your Fingertips

Have a question or need assistance? Use our convenient form, and our team will be happy to help you with any inquiries.

Phone Support - Personalized Assistance Just a Text Away. Note SMS data rates may apply when texting for support.  You can text STOP at any time you wish to no longer receive messages from We Feed Raw and HELP for further assistance. View our privacy policy https://www.wefeedraw.com/privacy-policy.

Privacy Policy

Terms & Conditions

Why We Feed Raw

Blog

Transitioning Tips

Home

Contact us

My Account

We Feed Raw

<span id="isPasted" style="color: rgb(34, 35, 40); font-family: &quot;Avenir Next&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All orders placed before&#xA0;<strong style="box-sizing: border-box; text-decoration: none; list-style-type: none; color: rgb(34, 35, 40); padding: 0px; margin: 0px; font-family: &quot;Avenir Next&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">Saturday at Midnight ET&#xA0;<span style="color: rgb(34, 35, 40); font-family: &quot;Avenir Next&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">will ship that upcoming Monday, unless Monday is a holiday. If you place your order after&#xA0;<strong style="box-sizing: border-box; text-decoration: none; list-style-type: none; color: rgb(34, 35, 40); padding: 0px; margin: 0px; font-family: &quot;Avenir Next&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">Saturday at Midnight ET (Saturday 9:00 pm PT)<span style="color: rgb(34, 35, 40); font-family: &quot;Avenir Next&quot;; font-size: medium; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">, your order will not ship until the following Monday. Subscription orders are processed very early Friday mornings. Subscription orders will automatically recur based on your chosen shipping frequency so that there is no gap in food.

All orders placed before Saturday at Midnight ET will ship that upcoming Monday, unless Monday is a holiday. If you place your order after Saturday at Midnight ET (Saturday 9:00 pm PT), your order will not ship until the following Monday. Subscriptio

If I'm not on a subscription, when should I put in a new order?

Shipping and Packaging

Is your food complete and balanced?

Were your recipes formulated by a nutritionist?

How should I get my dog started?

Can I feed kibble and We Feed Raw?

Should I add anything to my dog's We Feed Raw Meals?

What kind of edible bone is in the patties?

How do you ensure your food is safe?

Can I cook the food?

How many days will my food stay fresh?

How long does the food take to thaw?

What is the best way to portion my pet's meals?

Why Choose WFR Freeze-Dried?

What is the Benefit of Freeze-Drying?

What is the composition of the freeze-dried food?

How to Serve Freeze-Dried Raw?

Should I serve the food as-is or rehydrate it?

Why do my freeze-dried raw portions look smaller than the frozen raw ones?

Is Freeze-Dried Good for Transitioning from Kibble?

How should I store freeze-dried raw food?

What makes WFR’s freeze-dried food unique?

Our Food

HPP Process

Where do you source your meats from?

Is your food AAFCO compliant?

Why do I notice a color or texture change in your recipes?

Is freeze-dried raw food processed like kibble?

Does freeze-dried raw contain fillers like kibble?

Why is freeze-dried food better than kibble?

Is this a complete and balanced diet?

How Safe is Freeze-Dried Raw?

How long does freeze-dried raw last?

How long does freeze-dried raw food last after opening?

Are there any fillers or artificial ingredients?

Recipes/ Ingredients: Beef and Chicken

What if my dog doesn’t like the food?

How is the food kept safe without refrigeration?

Can I travel with this food?

What is the 30-day Happiness Guarantee?

Safety and Quality

Do you ship nationwide?

Is shipping really free for meal plans?

How does the food arrive when shipped

What kind of coolers do you use?

Do I have to be home at the time of delivery?

What is your cancellation/change policy?

What if I need to change my shipping address at the last minute?

What is your refund policy?

How can I find the tracking information for my order?

Can I cancel or reactivate my subscription anytime?

How do I get charged while on a subscription?

What do I do if I forgot my password?

How easily can I change my deliveries?

Starter Box Explained

What happens after the starter box?

Do I need to transition my dog to We Feed Raw if they are already eating raw?

What recipes are available?

How Do I Order?

Your Subscriptions

Why is raw better than cooked food?

Why is raw better for my dog's teeth?

What if my dog won't eat the food?

I've noticed my dog pooping less and that it turns white: is this normal?

Why is my dog's stool covered in mucus at times? Should I be concerned?

Is my dog going through detoxification?

Is it normal that my pet is drinking less water on the raw diet?

Is there any truth to the idea that my pet will become" blood thirsty" from eating raw?

If I'm not on a subscription, when should I put in a new order?Updated 5 months ago