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<article dir="auto" data-testid="conversation-turn-10" data-scroll-anchor="true" id="isPasted"><div tabindex="-1"><div data-message-author-role="assistant" data-message-id="091c31aa-363d-42ae-81a7-b16f5b16e25b" dir="auto" data-message-model-slug="gpt-4o"><p dir="ltr" id="isPasted"><span style="text-decoration: none; font-family: &quot;Times New Roman&quot;, Times, serif; font-size: 18px;">If you have questions about an order after you have been charged, email&#xA0;</span><span style="font-family: &quot;Times New Roman&quot;, Times, serif; font-size: 18px;"><a href="mailto:hello@wefeedraw.com" style="text-decoration:none;"><span style="text-decoration:underline;">hello@wefeedraw.com</span></a></span><span style="text-decoration: none; font-family: &quot;Times New Roman&quot;, Times, serif; font-size: 18px;">&#xA0;or text us at <strong>843-732-2849&#xA0;</strong>immediately. Due to the perishable nature of our product, all sales are considered final and no changes or cancellations are guaranteed. However, we encourage you to reach out promptly so our Care Team can do their best to meet your needs. </span></p><hr data-start="1089" data-end="1092"><p data-start="1094" data-end="1182" data-is-last-node data-is-only-node><br></p></div></div></article><div data-edge="true"><br></div><p><br></p><p><br></p><p><br></p><div type="button" data-state="closed"><form data-type="unified-composer"><br><script nonce>window.__oai_logHTML?window.__oai_logHTML():window.__oai_SSR_HTML=window.__oai_SSR_HTML||Date.now();requestAnimationFrame((function(){window.__oai_logTTI?window.__oai_logTTI():window.__oai_SSR_TTI=window.__oai_SSR_TTI||Date.now()}))</script><div contenteditable="true" translate="no" data-virtualkeyboard="true" spellcheck="false"><p data-placeholder="Ask anything"><br></p></div></form></div>

If you have questions about an order after you have been charged, email hello@wefeedraw.com or text us at 843-732-2849 immediately. Due to the perishable nature of our product, all sales are considered final and no changes or cancellations are guaran

Can I cancel or change my order after it’s been placed?

Shipping and Packaging

What kind of edible bone is in the patties?

Were your recipes formulated by a nutritionist?

How long does the food take to thaw?

Is your food complete and balanced?

How should I get my dog started?

Can I feed kibble and We Feed Raw?

Should I add anything to my dog's We Feed Raw Meals?

What’s the best way to use the new peel-back packaging?

Why Choose WFR Freeze-Dried?

How do you ensure your food is safe?

Can I cook the food?

How many days will my food stay fresh?

What is the best way to portion my pet's meals?

What is the Benefit of Freeze-Drying?

What is the composition of the freeze-dried food?

How to Serve Freeze-Dried Raw?

Should I serve the food as-is or rehydrate it?

Why do my freeze-dried raw portions look smaller than the frozen raw ones?

Is Freeze-Dried Good for Transitioning from Kibble?

How should I store freeze-dried raw food?

What makes WFR’s freeze-dried food unique?

Our Food

HPP Process

Where do you source your meats from?

Is your food AAFCO compliant?

Why do I notice a color or texture change in your recipes?

Is freeze-dried raw food processed like kibble?

Does freeze-dried raw contain fillers like kibble?

Why is freeze-dried food better than kibble?

Is this a complete and balanced diet?

How Safe is Freeze-Dried Raw?

How long does freeze-dried raw last?

How long does freeze-dried raw food last after opening?

Are there any fillers or artificial ingredients?

Recipes/ Ingredients: Beef and Chicken

What if my dog doesn’t like the food?

How is the food kept safe without refrigeration?

Can I travel with this food?

What is the 30-day Happiness Guarantee?

Safety and Quality

Do you ship nationwide?

Is shipping really free for meal plans?

How does the food arrive when shipped

When will my order ship?

What kind of coolers do you use?

Do I have to be home at the time of delivery?

What is your cancellation/change policy?

What is your refund policy?

How can I find the tracking information for my order?

Can I cancel or reactivate my subscription anytime?

How do I get charged while on a subscription?

What do I do if I forgot my password?

How easily can I change my deliveries?

Starter Box Explained

What happens after the starter box?

Do I need to transition my dog to We Feed Raw if they are already eating raw?

What recipes are available?

How Do I Order?

Your Subscriptions

Why is raw better than cooked food?

Why is raw better for my dog's teeth?

What if my dog won't eat the food?

I've noticed my dog pooping less and that it turns white: is this normal?

Why is my dog's stool covered in mucus at times? Should I be concerned?

Is it normal that my pet is drinking less water on the raw diet?

Is there any truth to the idea that my pet will become" blood thirsty" from eating raw?

Can I cancel or change my order after it’s been placed?Updated an hour ago