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You are billed based on your shipping frequency. We notify you via email 2 days before billing/processing all orders.

How do I get charged while on a subscription?

Your Subscriptions

Is your food complete and balanced?

Is your food AAFCO compliant?

Were your recipes formulated by a nutritionist?

How should I get my dog started?

Can I feed kibble and We Feed Raw?

Should I add anything to my dog's We Feed Raw Meals?

Where do you source your meats from?

What kind of edible bone is in the patties?

What safety precautions does WFR take?

Can I cook the food?

How many days will my food stay fresh?

How long does the food take to thaw?

What is the best way to portion my pet's meals?

Is We Feed Raw for cats too?

HPP Process

Our Food

Do you ship nationwide?

What is your shipping policy for bulk patties?

Is shipping really free for meal plans and bulk patties?

How does the food arrive when shipped

If I'm not on a subscription, when should I put in a new order?

What kind of coolers do you use?

Do I have to be home at the time of delivery?

What is your cancellation/change policy?

What if I need to change my shipping address at the last minute?

What is your refund policy?

Shipping and Packaging

How can I find the tracking information for my order?

Can I cancel or reactivate my subscription anytime?

What do I do if I forgot my password?

How easily can I change my deliveries?

Why is raw better than cooked food?

Why is raw better for my dog's teeth?

What if my dog won't eat the food?

I've noticed my dog pooping less and that it turns white: is this normal?

What if my cat won't eat the food?

Why is my dog's stool covered in mucus at times? Should I be concerned?

Is my dog going through detoxification?

Is it normal that my pet is drinking less water on the raw diet?

Is there any truth to the idea that my pet will become" blood thirsty" from eating raw?

How do I get charged while on a subscription?Updated 3 months ago