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Once your order has shipped, you will receive an email with tracking information. You can also log in and see your order status and tracking information in your&#xA0;<a href="https://wefeedraw.com/user/orders/current">Account Center</a>.&#xA0;&#xA0;Note: delivery dates are estimates, and your order may arrive up to 2 days before or after the estimate. If your order arrives fully thawed, is damaged, or causes concern, take photos and email&#xA0;<a href="mailto:hello@wefeedraw.com" style="text-decoration:none;">hello@wefeedraw.com</a>&#xA0;immediately.

Once your order has shipped, you will receive an email with tracking information. You can also log in and see your order status and tracking information in your Account Center.  Note: delivery dates are estimates, and your order may arrive up to 2 da

How can I find the tracking information for my order?

Your Subscriptions

What kind of edible bone is in the patties?

Were your recipes formulated by a nutritionist?

How long does the food take to thaw?

Is your food complete and balanced?

How should I get my dog started?

Can I feed kibble and We Feed Raw?

Should I add anything to my dog's We Feed Raw Meals?

What’s the best way to use the new peel-back packaging?

Why Choose WFR Freeze-Dried?

How do you ensure your food is safe?

Can I cook the food?

How many days will my food stay fresh?

What is the best way to portion my pet's meals?

What is the Benefit of Freeze-Drying?

What is the composition of the freeze-dried food?

How to Serve Freeze-Dried Raw?

Should I serve the food as-is or rehydrate it?

Why do my freeze-dried raw portions look smaller than the frozen raw ones?

Is Freeze-Dried Good for Transitioning from Kibble?

How should I store freeze-dried raw food?

What makes WFR’s freeze-dried food unique?

Our Food

HPP Process

Where do you source your meats from?

Is your food AAFCO compliant?

Why do I notice a color or texture change in your recipes?

Is freeze-dried raw food processed like kibble?

Does freeze-dried raw contain fillers like kibble?

Why is freeze-dried food better than kibble?

Is this a complete and balanced diet?

How Safe is Freeze-Dried Raw?

How long does freeze-dried raw last?

How long does freeze-dried raw food last after opening?

Are there any fillers or artificial ingredients?

Recipes/ Ingredients: Beef and Chicken

What if my dog doesn’t like the food?

How is the food kept safe without refrigeration?

Can I travel with this food?

What is the 30-day Happiness Guarantee?

Safety and Quality

Do you ship nationwide?

Is shipping really free for meal plans?

How does the food arrive when shipped

When will my order ship?

What kind of coolers do you use?

Do I have to be home at the time of delivery?

What is your cancellation/change policy?

What is your refund policy?

Can I cancel or change my order after it’s been placed?

Shipping and Packaging

When will I be charged next for my subscription?

What do I do if I forgot my password?

How easily can I change my deliveries?

Starter Box Explained

What happens after the starter box?

Do I need to transition my dog to We Feed Raw if they are already eating raw?

What recipes are available?

How Do I Order?

Can I cancel or reactivate my subscription anytime?

Why is raw better than cooked food?

Why is raw better for my dog's teeth?

What if my dog won't eat the food?

I've noticed my dog pooping less and that it turns white: is this normal?

Why is my dog's stool covered in mucus at times? Should I be concerned?

Is it normal that my pet is drinking less water on the raw diet?

Is there any truth to the idea that my pet will become" blood thirsty" from eating raw?

How can I find the tracking information for my order?Updated 3 days ago